Mark Pankratz’s drive to make a positive impact has always played a key role in his success as a real estate professional. That is why Mark formed the South Okanagan Results Team. The team is comprised of proven professionals with experience in markets from Osoyoos to Summerland. When the South Okanagan Results Team is on your side, it means a job well done. The difference is that this team really puts their heart into every real estate transaction.
01. Dedication
For our team, real estate is a way to make a difference in the lives of others. Real estate isn’t about numbers and contracts, but rather about building trust and changing people’s lives for the better.
02. Integrity
We stand behind our work, grounded by a foundation of strong values. So, when it comes to buying or selling a home, turn to someone you can trust. With impeccable standards and years of experience, everyone knows that when the South Okanagan Results Team is on their side, it means a job well done.
03. Passion
Our drive to make a positive impact plays a key role in our success as a real estate professionals. When it comes to such an important decision as buying or selling a home, the fact that we put our heart into every endeavor is the winning factor for our clients.
Meet the Team

MARK PANKRATZ
Realtor ® and Relationship Builder
Sometimes an experience is so powerful it will change your life forever. That is exactly what happened to Mark Pankratz on a mission trip to India. From the moment he stepped off the plane, he was struck by the poverty he saw. Children were kneeling in mud puddles trying to bathe, others were picking through piles of trash hoping to find something to eat; most didn’t have shoes to wear. Mark knew he couldn’t walk away from this experience without making a difference in their lives.
In that Bombay slum, Mark had an epiphany. To this day, he continues to make time for mission work all across the globe. Through his church, he is committed to spreading joy, feeding the poor, and helping make a brighter future for children everywhere.
It is no surprise that Mark felt the need to do something to help in the impoverished village. As a local pastor, he has been helping people in his own community in the South Okanagan for years. Respected and loved for his charitable spirit, Mark truly lends a helping hand whenever he can. “I really believe we are here to help others, to make a difference in the lives of others whenever we can,” explains Mark. “Serving People Changing Lives” isn’t just a motto for Mark, it’s a way of life
When it comes to his professional career, Mark tries to apply the same “make a difference” philosophy. His drive to make a positive impact plays a key role in his success as a real estate professional. With his impeccable standards, everyone knows that when Mark is on their side, it means a job well done. And when it comes to such an important decision as buying or selling a home, the fact that he puts his heart into every endeavor is the winning factor for his clients. Mark will tell you that real estate isn’t about numbers and contracts, but rather about building trust and changing peoples lives for the better.
Mark and his wife Raë are also parents to 5 grown children, one adopted daughter and one foster daughter. They call the younger ones their “second family.”
Success in life is not measured by what you can get, but by what you can give. Making a difference in the lives of others is what matters, whether it’s helping someone with their real estate transaction or helping a child either locally or around that world.
Mark decided to join Ralph and Ron and form the South Okanagan Results Team with the goal of doing just that; “Serving People, Changing Lives.” As a team they are able to provide expertise and knowledge in markets from Osoyoos to Penticton to Summerland and everywhere in between. If you are considering a move, you need a professional with unbeatable knowledge and a true passion for seeing you succeed. Call the South Okanagan Results Team today.

MADISON PANKRATZ
Realtor ®
Born and raised in the Okanagan, Madison spent the last five years studying at UBCO and received a Bachelors Degree with honours in Bio Chemistry. Madison is the newest addition to the Results Team, joining as a licensed assistant. She has a proven track record of diligence and perseverance, and a love for serving others.

GREG HAMM
REALTOR ®
Loving where you live and work is a very important to Greg. Having called Penticton home for over 30 years, Greg has planted deep roots in the community through his church life, career, his wife and three children and recreational activities. Greg was previously a youth minister for over 12 years and has an authentic enthusiasm, passion, and caring nature. Greg has proven throughout his career his high integrity, strong loyalty, and an unwavering drive to give the best service and results to everyone he comes in contact with.
Greg graduated with a Diploma in Business as well as a Bachelor of Christian Studies and has equipped him with the compassion and tools to effectively serve the Penticton real estate housing market. A new home can change someone’s life and being able to help and give results fuels Greg’s motivation. Greg is excited to be joining the South Okanagan Results Real Estate team as a licensed assistant.

RYAN GAGNO
REALTOR ®
Raised in Penticton, I am proud to call the South Okanagan home. Growing up here has given me a deep appreciation for the people, lifestyle, and strong sense of community that make this region such a special place to live.
Before beginning my career in real estate, I spent much of my life playing competitive hockey. My journey took me from the Okanagan Hockey Academy to junior hockey on Vancouver Island before finishing my career with the Summerland Steam. Hockey taught me the value of hard work, discipline, teamwork, and perseverance, qualities that continue to guide me both personally and professionally today.
When I’m not helping clients buy or sell real estate, you’ll often find me enjoying everything the South Okanagan has to offer. Whether it’s a round of golf, a day on the lake fishing, camping with family and friends, or exploring the outdoors, I have a genuine love for the lifestyle that makes this area such an incredible place to call home.
For me, real estate is about much more than buying and selling homes. It’s about building relationships, earning trust, and helping people navigate some of life’s biggest decisions with confidence. Whether you’re purchasing your first home, finding your forever home, investing, or preparing to sell, my goal is to make the process as smooth and stress-free as possible. By taking the time to understand your goals and advocate for your best interests every step of the way, I am committed to delivering exceptional service, building lasting relationships, and helping you achieve your real estate goals with confidence.

DENNIS EBNER
CLIENT RELATIONS
Dennis was born and raised on a farm in Saskatchewan. After school, he started a career in banking with CIBC. Looking for more opportunities, Dennis moved to Penticton in 1968 and worked for a morgage and finance company for 8 years. Dennis attained his Real Estate Appraisal Designation and Real Estate Licence in 1977 and has enjoyed a successful Real Estate career for over 44 years during which time he has handled over 1500 Real Estate transactions.
Dennis has also been very active in the community and is involved with the Knights of Columbus, Old Timers Hockey, One Sky Community Resources and the Penticton Drop-In Centre. He also does considerable volunteer work with the Annual Elvis Festival, Jazz Festival and various local charitable organizations.

BEV TIEL
ADMIN
Bev was born and raised in Vanderhoof, BC. After college, Bev spent a year travelling through Western Canada, the US, India and the Philippines with a mission organization doing drama, music and puppet theatre for children. She then entered the business world in Calgary working for an Oil and Gas Company. It was in Calgary that she met her husband Andrew. They were married in 1993 and have two grown sons. Andrew says she is an expert at “keeping the boys in line!” Bev has been an administrative assistant and executive assistant in several businesses and she and her husband also own a successful consulting firm. Bev brings a steady hand and attention to detail to the South Okanagan Results Team where she will make sure all the details of each transaction are carefully attended to. As her husband says…she is still “keeping the boys in line!”
Bev enjoys playing recreational softball and travelling, having travelled all over the US, the Dominican Republic, Mexico, Costa Rica, Panama and Tahiti. A couple of items on their bucket list is to see all of the Formula One Races in person in one season and to do a rollercoaster holiday!
They also volunteer for PeachFest here in Penticton and are the “Floaties”, otherwise known as the Float Drivers for the PeachFest Float which travels to about 20 parades a year around BC, AB and Washington. Our Penticton Ambassador ride on the float and promote Penticton in all of these communties.
Greg joined the Results Team and took us on as clients. We had been looking for a farm property for some time, we were all patient with each other as our criteria was very specific and Greg was a brand new realtor. Greg was very responsive, thorough with any questions we had and honest if he had to get back to us on any inquiries, and no questions remained unanswered. He was not pushy, gave us space, but also his opinion if asked. He is very easy-going and pleasant to work with, and was genuinely happy for us when he was able to help us find our home.
I would highly recommend him as a realtor, he breaks away from the pack with his non-pushy, just trying to make a quick buck, ‘you deserve this’ attitude. Bravo Greg, you will do well in this field. All the best
Madison was very helpful on both the selling & purchasing of our new home. She’s a grounded, down-to-earth person . . . no pretence or hidden agendas with her. She’s very trustworthy & honest. Other great traits of hers that I appreciate are that she is fun, but also empathetic. . . she has become not only our go-to Realtor, but a good friend as well! 💝
~ Kathy K
Greg was great and easy to work with, he was easy to contact and always got back to me in a timely manner and never left me with any questions. He made the purchasing process very simple and comfortable and was always very honest with me about everything that he was doing. Greg was always acting in my best interest and went over and above to help me to successfully purchase a home.
It was bittersweet when we were leaving Oliver, but you were the consummate professional trying to bring a buyer with honest intentions. You are so honest, hard working, and never, ever did you promise something to us and not deliver. Showings, confidence building, and when you sold it, you came in with a long face, asking when we were leaving. I think I told you on Friday and you said, oh good, I just sold it on Wednesday.
We have remained friends since then and really do miss your big smile and the free hugs you give out. May you always be successful in whatever road you travel.
They are knowledgeable, attentive and most important for us, highly principled and trustworthy.
We are purchasing from out of province and Greg has also went above and beyond to be our representative on the ground.
You will be exceptionally pleased with their service and support if you are looking to purchase in the area.
contact our team
Real Estate is about more than a transaction or contract – it’s about creating a relationship that extends well beyond the home buying or selling experience.
Once you reach out to the South Okanagan Results Team, we will connect with you to set up a time to meet and discuss your buying or selling needs and expectations. From there, we will embark on your real estate journey with you to find a home that matches your needs, or a buyer to love your current home as much as you do.
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